Customers can use their store credit balance to make a payment in Lightspeed Retail.
🔒 You must have the store credit feature enabled on your Wrapped account to accept store credit payments in Lightspeed Retail. Speak with our team if you would like to enable store credit on your account.
When a customer has a Wrapped store credit account created, they will receive an email that contains their store credit balance, along with a unique code that can be used towards payment in Lightspeed.
Follow the steps below to process a payment using Wrapped store credit.
Open a new sale in the POS and add the items, then select Pay.
Select Wrapped store credit as the payment type.
Enter the customer email address and select search store credit.
This will bring up the available store credit balance. Select pay with store credit.
Complete the sale.
The customer's store credit balance will be automatically updated and synced to all your connected sales channels.
The customer will be notified of their remaining balance via email.