If you are using Wrapped and wish to sell physical gift cards through Shopify POS that sync to all your other sales channels, you will need to ensure you configure your physical gift card product using the steps below.
Create the physical gift card product in your Shopify Admin
Login to the Shopify admin dashboard and navigate to Products > Gift Cards.
Click "add a gift card product" from the options in the top right corner.
Update the product fields with the settings below and save changes.
Publishing: Point of Sale only
Inventory: Disabled
Product Organization: Type > Gift card
Update the Shopify "issue new gift card" email template
To ensure physical gift card sales are communicated to Wrapped and synced across all connected sales channels, follow the steps in the guide linked below to update your New gift card email template and add an Activate gift card button.
This button prompts customers to activate their gift card, allowing Wrapped to receive and sync the gift card details.
Sell a physical gift card in-store
Add the purchaser to the sale to ensure they receive the email to activate their gift card for use online.
Select the "Add gift card" product and choose "physical gift card".
Choose to manually "Enter code".
The gift card will be added to the sale. Checkout and complete the payment.
The customer will receive an email to activate the physical gift card. When they click the "activate gift card" button, Wrapped will receive the code and sync it to all your connected sales channels.
