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Connecting Lightspeed Retail POS (X-Series)
Connecting Lightspeed Retail POS (X-Series)
Natasha Mazey avatar
Written by Natasha Mazey
Updated over a week ago

Wrapped works to sync gift cards across Lightspeed X-Series and online. Watch here to see how Wrapped works with Lightspeed X-Series or read on to see integration steps.

Connect Lightspeed Retail to create so that gift cards can be issued through your POS and used both online and in-store.

If you do not have a Lightspeed Retail account, you can sign up here.

First, please make sure gift cards are enabled in Lightspeed. Wrapped uses the in-built gift card system in Lightspeed.

To connect Wrapped and Lightspeed

  1. In Wrapped go to Gift card > Settings

  2. Under Sales channels, click Add more sales channels

  3. Next to Lightspeed Retail POS (X-Series), click Connect

4. You'll be taken to sign in to Lightspeed Retail using your store URL and then confirm the connection.

5. Click Connect

You'll now see in Wrapped, you have Lightspeed connected. Toggle the switch to enable the channel if it isn't already turned on.
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Testing the Wrapped - Lightspeed Retail integration

To quickly check your Wrapped - Lightspeed connection, you can:

  1. Create a test gift card in Wrapped under Gift cards > Issue gift card

2. Click Issue and activate

3. In your Lightspeed POS > Sell screen, search your products for Gift card

4. Paste in the gift card code to find the one you just created in Wrapped

You should see the gift card has been created and synced to Lightspeed successfully.

5. Remember to Void the test gift card in Wrapped after testing
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