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Staff training - Selling a gift card via Lightspeed O-Series
Natasha Mazey avatar
Written by Natasha Mazey
Updated over a month ago

Selling physical gift cards in your POS is easy and mirrors the usual Lightspeed gift card purchase process.

  1. In your Lightspeed POS > Sell screen, click the menu icon > Add-ons > Gift Cards > Wrapped Gift Cards

2. Scan or enter in the new gift card code and click Confirm

If you'd like to sell a digital gift card, type "new"
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3. Select Add funds and enter the value of the gift card being activated
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4. The value will be added to the sale, ready to complete payment.

If you add a customer with an email address to the order before activating or topping up a card, they will receive an email with a digital version of the gift card.

Adding a customer email to the sale will email the gift card straight away, so should be made clear to the customer if it is a gift, they should add their own email (not the recipient) and they can then follow the prompts on the email to send it to a friend with a message. ​

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