When a gift card holder wants to use it to make a purchase in-store they may present either:
a. Their physical gift card (purchased in-store)
b. A digital gift card in an email (or printed version)
c. A digital gift card in Apple or Google Wallet
Process the sale as normal, choosing Wrapped Gift Card button on the sales screen
2. Scan or enter in the gift card code and click Find gift card
3. The gift card balance and details will show and you can Pay with gift card
If there is insufficient funds for a full payment, the gift card amount used will be listed on the payments screen and the customer will have the option to select another payment method to complete the sale.
4. Complete the sale as normal. The gift card amount used will appear as a payment on the Lightspeed receipt
The gift card balance will then update in Wrapped and all connected sales channels.
If they have an email address connected to the gift card, they will receive their updated gift card balance.
If they have the gift card stored on Apple or Google Wallet, this balance will update too.
