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Staff training - Selling a gift card via Heartland Retail
Staff training - Selling a gift card via Heartland Retail
Natasha Mazey avatar
Written by Natasha Mazey
Updated over 2 months ago

Selling physical gift cards in your POS is easy and mirrors the usual Heartland gift card purchase process.

1. In your POS screen, click gift card

2. Scan in or enter the gift card number that is on your physical gift cards

3. Enter the gift card value to activate the card and load the purchased balance. Click Add Funds

Optional step: If you want to email the customer a digital copy of their gift card as well, you can add them to the sale with a valid email address. From this email they can send it to a friend if they wish.

4. Complete the sale as normal for the gift card to be issued

The gift card will automatically sync into Wrapped and your connected sales channels

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