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How to edit customer details and resend a gift card from the Wrapped dashboard

Learn how to update customer details for a gift card order and resend the gift card email directly from the Wrapped dashboard.

Written by Robbie Morris

If you need to edit the email of a gift card recipient or you wish to send another gift card email as a reminder, you can do so in the Wrapped dashboard.

  1. Log in to your Wrapped account and navigate to Gift Cards > All Gift Cards.

  2. Search for the desired gift card by entering the code or order number.

    Note: Selecting "More filters" gives further search options, as shown below.

  3. Once you have located the required gift card, click on the code to be taken to the gift card timeline.

  4. On the top right hand side of the timeline you will see a customer section. Select Edit details and update the required fields.

  5. Once you have saved the required changes, you have the option of sending a Gift Card Issued/Updated or a Gift Card Reminder email from the send email menu.

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