Wrapped

Robbie Morris

Onboarding guides, staff training resources and FAQ's for golf courses using Lightspeed

Wrapped x Lightspeed Golf

A complete step-by-step guide to preparing your Wrapped account for launch.

Onboarding guide for Lightspeed Golf Accounts

Follow this guide to import existing gift cards, balances, customer details, and expiry dates into Wrapped.

Migrating existing gift cards to Wrapped

Learn how to add team members to your Wrapped account and assign user roles and permissions.

Managing Team Members and User Roles

Learn how to order new physical gift cards for your Wrapped account, including design, printing, and activation requirements.

Printing new physical gift cards

Everything you need to prepare your Wrapped account for launch

Onboarding Instructions

Create discount coupons for your Wrapped Webstore to encourage gift card purchases, drive promotional campaigns, and reward your customers with exclusive offers.

How to create discount coupons for your Wrapped Webstore

Add a physical gift card product for gift card buyers to choose a post option on your Webstore.

How to sell physical gift cards on your Wrapped Webstore

Boost visibility for your latest offers by adding a promotional banner to your Webstore quickly and easily.

How to add a banner to your Webstore to feature your promotional details.

Everything you need to know about selling gift cards online through the Wrapped Webstore

Wrapped Online Webstore

Step by step staff instructions on how to complete a gift card sale in Lightspeed Retail.

How to sell a gift card in Lightspeed Retail

Staff training guide with step by step instructions for taking a gift card payment in Lightspeed Retail.

How to redeem a gift card in Lightspeed Retail (R-Series)

Guides for selling and redeeming gift cards in Lightspeed Retail

Staff Training (R-Series) - Using Wrapped in Lightspeed Retail

Staff training instructions for selling a physical gift card in Lightspeed L-Series

How to sell a gift card in Lightspeed Restaurant

Staff training guide with step by step instructions for taking a gift card payment in Lightspeed Restaurant POS.

How to redeem a gift card in Lightspeed Restaurant POS (L-Series)

Guides for selling and redeeming gift cards in Lightspeed L-Series

Staff Training (L-Series) - Using Wrapped in Lightspeed Restaurant

Staff training instructions for selling a physical gift card in Lightspeed K-Series

Staff training guide with step by step instructions for taking a gift card payment in Lightspeed Restaurant.

How to redeem a gift card in Lightspeed Restaurant (K-Series)

Guides for selling and redeeming gift cards in Lightspeed K-Series or L-Series

Staff Training (K-Series) - Using Wrapped in Lightspeed Restaurant

Simplify the way you issue gift cards for donations, staff incentives, customer rewards, and more

How to issue a gift card from the Wrapped dashboard

Learn how to adjust a gift card balance in Wrapped by adding or removing funds, correcting balances, and recording manual balance changes.

How to adjust the balance of a gift card from the Wrapped dashboard

If a customer reports not receiving their gift card by email, you can check the gift card’s status directly from the Wrapped dashboard.

How to check if a gift card email was delivered from the Wrapped dashboard

How to refund a gift card from the Wrapped dashboard

Learn how to update customer details for a gift card order and resend the gift card email directly from the Wrapped dashboard.

How to edit customer details and resend a gift card from the Wrapped dashboard

Improve your email deliverability by updating your DNS.

How can I improve email deliverability for gift card emails in Wrapped?

Find answers to the most common questions about using Wrapped with Lightspeed Golf.

FAQ's

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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