When a gift card holder wants to use it to make a purchase in-store they may present either:
a. Their physical gift card (purchased in-store)
b. A digital gift card in an email (or printed version)
c. A digital gift card in Apple or Google Wallet
Add the Food and Beverage to the order as normal.
Select the menu item called Gift card. This loads the gift card screen as a modal window.
Scan the QR code using the built-in scanner (or an external barcode scanner connected to your POS), or manually enter the gift card code. Then select Find or Activate Gift Card.
Note: If a customer has forgotten their gift card, you can search for it by entering their email address into the gift card number field. This will display all active gift cards associated with their account.
4. The gift card balance and details will show and you can Pay with gift card.
The modal screen will then close and you will see that the sale has been paid for using the gift card.
If there is insufficient funds for a full payment, you can click Make partial payment and then select another payment method to complete the sale.
5. Complete the sale as normal.
The gift card balance will then update in Wrapped and all connected sales channels.
If they have an email address connected to the gift card, they will receive their updated gift card balance.
If they have the gift card stored on Apple or Google Wallet, this balance will update too.