You can migrate your existing gift cards (pre-Wrapped) to Wrapped for free during your trial period to turn them into omnichannel gift cards.
Before importing your existing gift cards, please review the list of important points below.
Do not complete an import of your existing gift cards until all your sales channels are connected and turned on. You should run a test to confirm gift cards are syncing correctly.
When importing/adding gift card codes into Wrapped, if a code does not meet the requirements of your connected sales channel, it will fail to sync. Check code requirements.
For security reasons, ensure any imported/added gift codes have been randomly generated and not sequential (e.g. AB000001, AB000002). Sequential codes are easy to guess and could be used fraudulently online.
Shopify users: Because Shopify doesn't share the full gift card code for existing gift cards, you can't import them into Wrapped in bulk. However they can be converted to omnichannel as they are presented. Read more here.
To import existing codes:
1. In Wrapped > Gift cards, click on the down arrow next to the Issue gift card button, and click Import from CSV file.
2. Give your batch a name and select Upload CSV file.
3. Have a CSV file prepared using the following upload template.
Ensure your information that matches the columns below. (You do not need to include all columns, only those relevant to your import)
Column | Description |
Code | The unique gift card code. If this is blank, a unique gift card code will be generated by Wrapped on upload. |
Balance* | Current gift card balance. This is required. Only gift cards with a balance greater than zero will be synced to your connected sales channels. |
ExpiresAt | Expiry date of gift card. This is optional. |
RecipientName | Name of gift card recipient/customer. This is optional. |
RecipientEmail | Email address of gift card recipient/customer. This is optional. |
InitialAmount* | Initial amount of gift card. This is required. This should be equal or greater to the balance amount. |
IssuedDate | Date gift card was issued. This is optional. If it is not set, Wrapped will use the uploaded date. |
AlternateLookupCode | This is optional. This can be used by Wrapped in our balance checker or POS web extensions to find a gift card. The value should be unique. |
Note | An optional note. Use this to pull through any additional information you might want to store about a gift card. |
An example upload using the template:
4. Upload your file - the below file types will be accepted.
5. Your existing data will appear as below. Check the box to indicate that row 1 is the header row and then select Next.
6. Verify your gift card data is correct and click Submit.
7. The gift card import can take several hours to complete. Once your codes are imported with balances, they will be omnichannel and synced across all your connected sales channels.
Following your import, we recommend you spot check a few gift cards from the batch by clicking on the unique code to view the individual gift card timeline. You should see a record that the existing card is now created in all your connected sales channels.