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Importing existing gift cards to Wrapped
Importing existing gift cards to Wrapped
Natasha Mazey avatar
Written by Natasha Mazey
Updated over a week ago

Migrate your existing gift cards (pre-Wrapped) to Wrapped for free to turn them into omnichannel gift cards.

Shopify users: Because Shopify doesn't share the full gift card code for existing gift cards, you can't import them into Wrapped in bulk. However they can be converted to omnichannel as they are presented. Read more here.

Note: When importing/adding gift card codes into Wrapped, if a code does not meet the requirements of your connected sales channel, it will fail to sync. Check code requirements.

For security reasons, ensure any imported/added gift codes have been randomly generated and not sequential (e.g. AB000001, AB000002). Sequential codes are easy to guess and could be used fraudulently online.

To import existing codes:
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1. In Wrapped > Gift cards, click on the down arrow next to the Issue gift card button, and click Import from CSV file

2. Have a CSV file prepared with two columns: Code, Amount

3. Choose your file and click Upload CSV file

Once your codes are imported with balances, they will be omnichannel and synced across all your connected sales channels.

If you are importing physical gift card codes to set them aside for activation, put 0 as the balance. Alternatively, you can generate a batch of gift card codes with a balance of 0 and send it to your printers.

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